Hosted PBX Solutions in the UK for Travel & Tourism

Enterprise-grade hosted PBX purpose-built for travel businesses across the UK.

No Hardware On-Site

Your phone system lives in the cloud, eliminating the cost and maintenance of on-premises PBX equipment entirely.

Enterprise Features

Auto-attendant, call recording, voicemail to email, call queues, and detailed analytics — all included as standard.

Instant Scalability

Add or remove extensions in minutes. Scale from ten users to a hundred without replacing any infrastructure.

UK travel businesses need reliable phone systems without the burden of maintaining on-premises hardware. Traditional PBX systems require expensive server rooms, ongoing maintenance contracts, and specialist engineers whenever something breaks — pulling travel consultants and operations teams away from booking enquiries and traveller support.

Cloudswitched deploys cloud-hosted PBX solutions purpose-built for travel businesses, giving your travel consultants and operations teams enterprise call management features, seamless mobile working, and crystal-clear call quality without hardware on your premises.

How it works for Travel businesses

A clear, structured process from consultation to ongoing support.

1

Personalised Configuration

Every business handles calls differently. We configure your hosted PBX to match your specific workflows — from reception handling to department routing and out-of-hours procedures.

2

Quality SIP Infrastructure

Our hosted PBX runs on resilient UK data centres with redundant SIP connectivity, ensuring high availability and consistent call quality.

3

Hands-On Support

When you need changes or have issues, you speak to knowledgeable engineers who understand your system — not a generic helpdesk reading scripts.

Hosted PBX Solutions in the UK for Travel

Voicemail to Email

Missed calls are transcribed and delivered to inboxes so travel consultants and operations teams can prioritise callbacks and never lose a message from travellers.

Call Recording

Record calls for compliance, training, and dispute resolution, giving your travel company a complete audit trail of every conversation.

Scalable Capacity

Add or remove extensions as your travel company grows, with no hardware to install and changes live within minutes.

Enterprise Reliability

99.99% uptime SLA with automatic failover and redundant UK hosting ensures your business never misses a call due to platform issues.

Considering a hosted PBX for your UK business?

Hosted PBX Service Includes

Cloud-hosted PBX with enterprise features
UK number porting and new number provisioning
Auto-attendant and call queue configuration
IP handset supply and pre-configuration
Call recording and voicemail to email
Ongoing management and UK-based support

Why Travel businesses choose us

UK-based support team with hosted PBX deployment experience across travel businesses

Zero on-premises hardware — your entire phone system managed in the cloud

Configuration tailored around the specific call flows of travel businesses

Transparent per-user pricing with no hidden charges or long-term lock-in

Free migration from your current phone system with number porting included

99.9% uptime SLA with automatic failover to keep your travel company connected

Hosted PBX Solutions in the UK for Travel

Hosted PBX Capabilities

Cloud telephony with every feature your business needs

01

Professional Call Handling

Auto-attendant greets callers with your branded message and routes them to the correct team or extension.

02

Call Recording

Record calls automatically for training, compliance, or dispute resolution with secure cloud storage.

03

Mobile Integration

Softphone apps let staff use their business extension on smartphones, maintaining professionalism when working remotely.

04

Time-Based Routing

Calls route differently during business hours, lunchtimes, and weekends — automatically and without manual intervention.

05

Detailed Analytics

Real-time and historical reporting on call volumes, peak times, missed calls, and individual user activity.

06

Hunt Groups

Ring multiple extensions simultaneously or sequentially to ensure incoming calls are always answered promptly.

Frequently Asked Questions

A hosted PBX is a cloud-based phone system where all technology is managed in secure UK data centres. Your travel company gets enterprise call features without any on-premises hardware.

Yes. We port all your existing numbers to the hosted PBX at no extra charge. Your travellers continue calling the same numbers they have always used.

Mobile and desktop apps let travel consultants and operations teams make and receive calls using your business number from any location with internet access.

Our hosted PBX runs in UK data centres with 99.9% uptime and automatic failover, ensuring your travellers can always get through.

Most hosted PBX deployments complete within 5-10 working days, including number porting, extension configuration, and staff training.

Technology Stack

Powered by industry-leading technologies including SolarWinds, Cloudflare, BitDefender, AWS, Microsoft Azure, and Cisco Meraki to deliver secure, scalable, and reliable IT solutions.

SolarWinds
Cloudflare
BitDefender
AWS
Hono
Opus
Office 365
Microsoft
Cisco Meraki
Microsoft Azure

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