- AI
Azure OpenAI for Business
20 Mar, 2026
VoIP & Phone Systems for Printing & Packaging in Sussex
Professional communications connecting your sales team with production operations.
Printing Expertise
We understand the specific telephony requirements and communication workflows of printing businesses — ensuring every handset, call flow and integration is tailored to how your team works.
Tailored VoIP Packages
Bespoke VoIP and phone system packages designed specifically for the printing sector, aligned with your team size, call volumes and integration needs.
London Based
Centrally located in the City of London, providing hands-on VoIP deployment, network configuration and face-to-face support for printing firms.
Our VoIP solutions
Three routes to modern business telephony. We recommend the right one based on how your team actually works — not what generates the biggest commission.
Cloud Hosted
Hosted VoIP
Full cloud phone system
A complete business phone system hosted in the cloud — no PBX hardware on your premises. Calls route through secure data centres with automatic failover, giving you enterprise-grade reliability with zero maintenance. Scales from 2 users to 2,000.
- Auto-attendant, hunt groups & call queues
- Voicemail to email, call recording & analytics
- 200+ CRM integrations (Salesforce, HubSpot, etc.)
- Softphone app for mobile & desktop
Most Popular
Microsoft Teams Voice
Calling inside Teams
Already using Microsoft Teams for chat and meetings? Add external calling directly inside Teams — one app for everything. Your team makes and receives calls from their existing Teams interface on desktop, mobile or IP handsets. No separate phone system needed.
- External calls directly from Microsoft Teams
- 2,000 UK landline & mobile minutes included
- Single app — chat, video, meetings & phone
- Works on desktop, mobile & IP handsets
Keep Your PBX
SIP Trunking
IP connectivity for existing PBX
Already have a PBX you're happy with? SIP trunking connects it to the internet instead of traditional ISDN lines — slashing your call costs while adding disaster recovery and flexible call routing. Keep your existing investment, modernise the connection.
- Lower call costs than ISDN
- Built-in disaster recovery & call rerouting
- Keep your existing PBX hardware
- ISDN switch-off ready (2025 deadline)
Print and packaging companies need phone systems that handle client sales calls professionally while enabling quick communication between sales, pre-press, and production departments. Disconnected systems delay job progress and frustrate clients.
Cloudswitched provides VoIP phone systems for UK printing and packaging businesses. Our solutions connect your sales office, pre-press department, and factory floor on one unified system, improving client service and internal coordination.
Printing in Sussex
Establishing a Printing presence in Sussex connects you with a thriving county. Sussex encompasses the vibrant city of Brighton and Hove alongside the historic towns of Chichester, Lewes, and Eastbourne. The county has a growing technology and creative sector, particularly in Brighton, alongside established tourism and education industries. The concentration of businesses in technology, creative industries, tourism, education, retail, professional services, hospitality creates a natural market for Printing services and fosters productive commercial relationships.
Why Printing Businesses Choose Sussex
The combination of commercial opportunity and location makes Sussex compelling for Printing firms. Travel access includes Brighton connects to London Victoria and London Bridge in approximately one hour, Gatwick Airport provides international connections. Notable landmarks such as Brighton Pavilion, Brighton Pier, Arundel Castle, South Downs National Park, Chichester Cathedral contribute to a distinctive business environment that Printing & Packaging firms value.
Local Economy
The economic landscape of Sussex spans technology, creative industries, tourism, education, retail, professional services, hospitality, providing a robust environment for Printing operations. This diversity means Printing & Packaging businesses can draw on a wide range of local partnerships and client opportunities.
Delivered in partnership with Fidelity Group
We've partnered with Fidelity Group — an award-winning UK hosted telephony provider — to deliver enterprise-grade VoIP solutions to businesses of all sizes. Their Horizon platform and our IT expertise means you get a phone system that's properly configured, integrated and supported.
Fraud Protection
Lifetime Warranty
24/7/365 Support
Our VoIP for Printing
Client Sales Handling
Professional call routing for sales enquiries with direct lines for account managers and call recording for order confirmation.
Production Communication
Internal extensions connecting sales desks with pre-press, production, and dispatch for quick job status checks and updates.
Complete Communication Solution
From hosted VoIP and Microsoft Teams Voice to SIP trunking and CRM integration, we cover every aspect of business telephony — ensuring your printing business communicates efficiently across every channel.
Printing businesses turn to us when
Their MIS system crashes regularly, disrupting job tracking and invoicing across the business
Prepress workstations are too slow for the file sizes they're handling, causing production delays
A ransomware attack encrypted their job files and production was halted for three days
File transfer from clients is slow and unreliable, with artwork getting lost between versions
Their digital press controllers are connected to the same network as email, creating security risk
Storage is constantly running out because large print files aren't archived or managed properly
They're installing new digital presses and need network infrastructure to support them
Remote sales staff can't access the MIS system reliably when working from client sites
Integration between their MIS and accounting system is broken, causing duplicate data entry
How it works
From first conversation to live phone system, we manage the entire process so the switch is seamless for your team.
1
Discovery & Recommendation
We assess your current phone setup, call volumes, team structure and remote working requirements. We check your broadband is suitable for VoIP and recommend the right system — hosted VoIP, Teams Voice or SIP trunking.
2
Configuration & Number Porting
We configure your entire phone system — call flows, auto-attendant menus, hunt groups, voicemail, user permissions and CRM integrations. We port your existing numbers so customers call the same number as before.
3
Handset Setup & Training
We pre-configure IP handsets, install softphone apps on laptops and mobiles, and provide hands-on training for your team. Everyone knows how to use the new system before we switch it on.
4
Go-Live & Ongoing Support
We manage the cutover to minimise disruption, monitor the system post-launch and provide ongoing technical support. Need a new user added, a call flow changed or a handset replaced? One call to us.
Why choose Cloudswitched for printing VoIP?
Experience supporting print and packaging businesses across the UK
Ruggedised handset options for factory floor environments
Call recording for sales order confirmation and dispute resolution
Multi-department routing connecting sales, pre-press, and production
Affordable packages for manufacturing sector budgets
Why Cloudswitched for VoIP?
IT company first, telecoms provider second. That's why your phone system actually integrates with everything else.
IT company, not a telecoms reseller
We configure QoS, firewalls, VLANs and network settings properly — not just plug in phones and hope for the best. Your voice quality is our responsibility.
One point of contact
Phone system, internet connection and IT support — all managed by one team. No finger-pointing between providers when something goes wrong.
CRM integration done right
We don't just tick a box — we properly integrate your phone system with your CRM so screen pops, call logging and click-to-dial actually work reliably.
Right system, not the most expensive
If Microsoft Teams Voice is all you need, we won't upsell you a full hosted PBX. We recommend based on what fits your business, not our margin.
Network-first approach
We assess your broadband, configure QoS and test call quality before go-live. If your connection isn't good enough for VoIP, we'll fix that first — we do connectivity too.
Fraud protection included
VoIP fraud is real — hackers can run up thousands in international call charges overnight. Our systems include fraud detection and call barring to protect your business.
Seamless number porting
We manage the entire porting process — coordinating with carriers, scheduling the switchover and ensuring zero downtime. Your customers won't notice a thing.
Hybrid & remote ready
Softphone apps on every device mean your team can make and receive calls from their business number whether they're in the office, at home or on the road.
Scales instantly
Adding a new user takes minutes, not weeks. No engineer visits, no hardware orders, no waiting. Your phone system grows as fast as your business does.
Technology Infrastructure for Printing in Sussex
The technology demands of Printing businesses in Sussex continue to grow as the sector embraces digital transformation. Sussex's infrastructure supports the bandwidth and connectivity these firms require. Outsourced IT management allows Printing & Packaging organisations to access enterprise-grade technology without in-house overhead.
About Sussex
Sussex encompasses both East and West Sussex, with Brighton recognised as one of the UK's leading digital and creative hubs. The city's thriving tech scene centres around the North Laine and New England Quarter, while Crawley and Gatwick Airport form a major logistics and aviation economy. The county combines a vibrant south coast business culture with direct Thameslink and Southern rail services to central London.
Key industries: technology, creative industries, aviation, tourism, hospitality, education
Getting here: 55 minutes by Thameslink from City Thameslink to Brighton station
County
Sussex
Near Brighton digital hub, Gatwick Airport
Industry
Business Phone Systems for Printing & Packaging
business phone system for Printing & Packaging
Cloud phone systems tailored for printing & packaging businesses. Improve client communication, reduce missed calls, and gain real-time analytics on call volumes and team performance.
Location
Cloud Telephony Solutions in Sussex
cloud telephony Sussex
Cloud telephony services in Sussex enabling your team to make and receive calls from anywhere. Reduce hardware costs and gain enterprise-grade call features on a flexible subscription.
Frequently Asked Questions
Got questions about VoIP and phone systems for printing businesses? We've answered the most common ones below.
Do you understand printing industry IT requirements?
Yes, we support print and packaging companies across London with IT that understands production workflows. We know how MIS platforms, prepress systems, RIPs, and press controllers need to work together and how to keep your production pipeline running efficiently.
How do you handle large file storage for print?
We implement high-speed NAS and SAN solutions with tiered storage that keeps active jobs on fast drives and archives completed work cost-effectively. We set up automated file management policies and ensure your prepress team has the throughput they need for large format and packaging files.
Can you secure our digital press network?
We segment your production network from your business network, ensuring press controllers and prepress systems are protected from email-borne threats and ransomware. We implement firewall rules, access controls, and monitoring specific to your production environment.
Can you set up a client file transfer portal?
We deploy secure, branded file upload portals where clients can submit artwork, review proofs, and approve jobs. We integrate these with your prepress workflow and MIS so files flow directly into production with proper version tracking and audit trails.
Free VoIP consultation for your printing business!
Tell us about your current phone setup and we'll recommend the right solution — no obligation, no pressure. We'll assess your network, map your call flows and give you a clear, honest quote.
Upgrade your business phones today
Whether you need a hosted VoIP system, Microsoft Teams Voice or SIP trunking for your existing PBX, our team is ready to design the right solution and manage the entire migration for your printing business.
What you'll get
- ✓ Current phone system audit
- ✓ Broadband & network assessment
- ✓ Call flow design & recommendation
- ✓ CRM integration plan
- ✓ Clear, itemised quote
Submit your details and one of our friendly team members will be in touch with you shortly