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Business Continuity vs Disaster Recovery: What's the Difference?
19 Nov, 2025
Unified communications for shipping and maritime shore-based operations.
We understand the specific telephony requirements and communication workflows of maritime businesses — ensuring every handset, call flow and integration is tailored to how your team works.
Bespoke VoIP and phone system packages designed specifically for the maritime sector, aligned with your team size, call volumes and integration needs.
Centrally located in the City of London, providing hands-on VoIP deployment, network configuration and face-to-face support for maritime firms.
Three routes to modern business telephony. We recommend the right one based on how your team actually works — not what generates the biggest commission.
Full cloud phone system
A complete business phone system hosted in the cloud — no PBX hardware on your premises. Calls route through secure data centres with automatic failover, giving you enterprise-grade reliability with zero maintenance. Scales from 2 users to 2,000.
Calling inside Teams
Already using Microsoft Teams for chat and meetings? Add external calling directly inside Teams — one app for everything. Your team makes and receives calls from their existing Teams interface on desktop, mobile or IP handsets. No separate phone system needed.
IP connectivity for existing PBX
Already have a PBX you're happy with? SIP trunking connects it to the internet instead of traditional ISDN lines — slashing your call costs while adding disaster recovery and flexible call routing. Keep your existing investment, modernise the connection.
Shipping and maritime companies coordinate complex logistics involving port agents, freight forwarders, customs brokers, and vessel operators. Fragmented phone systems across port offices and head office create communication gaps that delay cargo movements.
Cloudswitched provides unified VoIP for UK shipping and maritime businesses. Our systems connect your port offices, logistics teams, and head office on one professional platform, improving coordination across your operations.
Operating as a Maritime business in Grantham means being part of a thriving town. Grantham is a South Kesteven town in Lincolnshire known as the birthplace of Margaret Thatcher and where Isaac Newton received his early education. The town's economy encompasses food manufacturing, engineering, and logistics, with major agricultural businesses serving the surrounding productive farmland. The town hosts businesses across food manufacturing, engineering, logistics, agriculture, professional services, retail, providing Maritime organisations with numerous collaboration opportunities and a strong local client base.
The appeal of Grantham for Maritime firms lies in its business-friendly environment and strategic location. Transport connections are a key factor: Approximately 1 hour 15 minutes by LNER from Kings Cross to Grantham, then Northern line to Bank. Maritime businesses value the town's professional environment and access to a skilled local workforce.
Grantham's economy features a healthy mix of sectors including food manufacturing, engineering, logistics, agriculture, professional services, retail. The Maritime sector forms part of this economic landscape, with steady requirements for professional IT services and technology solutions to support business growth.
We've partnered with Fidelity Group — an award-winning UK hosted telephony provider — to deliver enterprise-grade VoIP solutions to businesses of all sizes. Their Horizon platform and our IT expertise means you get a phone system that's properly configured, integrated and supported.
VoIP phones at port offices connecting directly to head office, customs teams, and freight operations on a single system.
Multi-party conference calling and internal extensions for coordinating complex multi-party shipment logistics.
From hosted VoIP and Microsoft Teams Voice to SIP trunking and CRM integration, we cover every aspect of business telephony — ensuring your maritime business communicates efficiently across every channel.
From first conversation to live phone system, we manage the entire process so the switch is seamless for your team.
We assess your current phone setup, call volumes, team structure and remote working requirements. We check your broadband is suitable for VoIP and recommend the right system — hosted VoIP, Teams Voice or SIP trunking.
We configure your entire phone system — call flows, auto-attendant menus, hunt groups, voicemail, user permissions and CRM integrations. We port your existing numbers so customers call the same number as before.
We pre-configure IP handsets, install softphone apps on laptops and mobiles, and provide hands-on training for your team. Everyone knows how to use the new system before we switch it on.
We manage the cutover to minimise disruption, monitor the system post-launch and provide ongoing technical support. Need a new user added, a call flow changed or a handset replaced? One call to us.
Experience supporting shipping companies, freight forwarders, and maritime logistics operators
International calling packages for global maritime communications
Multi-site solutions connecting port offices and head office
Mobile apps for logistics staff working across port and warehouse locations
UK-based support familiar with shipping industry operations

IT company first, telecoms provider second. That's why your phone system actually integrates with everything else.
We configure QoS, firewalls, VLANs and network settings properly — not just plug in phones and hope for the best. Your voice quality is our responsibility.
Phone system, internet connection and IT support — all managed by one team. No finger-pointing between providers when something goes wrong.
We don't just tick a box — we properly integrate your phone system with your CRM so screen pops, call logging and click-to-dial actually work reliably.
If Microsoft Teams Voice is all you need, we won't upsell you a full hosted PBX. We recommend based on what fits your business, not our margin.
We assess your broadband, configure QoS and test call quality before go-live. If your connection isn't good enough for VoIP, we'll fix that first — we do connectivity too.
VoIP fraud is real — hackers can run up thousands in international call charges overnight. Our systems include fraud detection and call barring to protect your business.
We manage the entire porting process — coordinating with carriers, scheduling the switchover and ensuring zero downtime. Your customers won't notice a thing.
Softphone apps on every device mean your team can make and receive calls from their business number whether they're in the office, at home or on the road.
Adding a new user takes minutes, not weeks. No engineer visits, no hardware orders, no waiting. Your phone system grows as fast as your business does.
Maritime businesses operating in Grantham depend on properly configured technology systems to serve their clients effectively. The town's infrastructure supports modern cloud-first strategies that Shipping & Maritime firms increasingly adopt. Managed IT services help Maritime businesses in the area maintain operational efficiency and competitive advantage.
Grantham is a South Kesteven town in Lincolnshire known as the birthplace of Margaret Thatcher and where Isaac Newton received his early education. The town's economy encompasses food manufacturing, engineering, and logistics, with major agricultural businesses serving the surrounding productive farmland. Its position on the East Coast Main Line provides fast direct services to London.
Key industries: food manufacturing, engineering, logistics, agriculture, professional services, retail
Getting here: Approximately 1 hour 15 minutes by LNER from Kings Cross to Grantham, then Northern line to Bank
City
Near Grantham's Angel and Royal Hotel, Belton House, St Wulfram's Church
phone system for Shipping & Maritime
Professional phone systems built for shipping & maritime companies that need reliable, feature-rich communications. From single offices to multi-site deployments, we handle everything.
office phone system Grantham
Reliable office phone systems designed for Grantham workplaces of every size. From two-person startups to 500-seat contact centres, we deliver the right telephony solution for your needs.
Got questions about VoIP and phone systems for maritime businesses? We've answered the most common ones below.
Yes, we support shipping companies and port operators across London and the Thames estuary. We understand the unique challenges of maritime connectivity, vessel OT security, IMO compliance requirements, and the need for reliable systems that operate across global time zones.
We design and implement optimised VSAT and satellite communication solutions that balance bandwidth, cost, and reliability. We can improve crew welfare connectivity, enable real-time fleet tracking, and ensure critical business systems remain accessible from anywhere at sea.
We implement the IMO cyber risk management framework across your IT and OT systems, including network segmentation between business and operational networks, endpoint protection, access controls, and incident response procedures tailored to maritime operations.
We implement digital document management systems that replace paper-based compliance records while meeting MCA and flag state requirements. We ensure proper audit trails, secure storage, backup, and accessibility for inspections and audits.
Tell us about your current phone setup and we'll recommend the right solution — no obligation, no pressure. We'll assess your network, map your call flows and give you a clear, honest quote.
Whether you need a hosted VoIP system, Microsoft Teams Voice or SIP trunking for your existing PBX, our team is ready to design the right solution and manage the entire migration for your maritime business.
Submit your details and one of our friendly team members will be in touch with you shortly
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