- IT Support
How to Choose the Right IT Support Provider for Your Business
15 Jan, 2026
Tailored cyber security solutions for education & training — from compliance and security to day-to-day support, all managed by UK-based experts.
Multiple layers of security ensure that if one control is bypassed, others are there to catch the threat.
Enterprise-grade security scaled and priced for small and medium businesses — no bloated enterprise packages.
Our team holds industry certifications including Cyber Essentials assessor status, CISSP and CompTIA Security+.
Because schools handle sensitive work through Arbor, mobile device security and Ofsted go hand in hand. Across the schools we support, mobile device security keeps surfacing as the weak point. Cloudswitched handles mobile device security for schools end to end, from ParentPay to filtering and monitoring, with the DfE built in. We lean on endpoint detection and response and Cyber Essentials, with filtering and monitoring kept resilient and access controlled. As a UK provider registered at Companies House (10907588), we keep the evidence audit-ready. It is plain-English support sized for schools, not enterprise overkill. It integrates cleanly with Show My Homework and the rest of the stack IT coordinators already use. Reviews cover uptime and safeguarding, so nothing drifts between meetings. Business managers get clear escalation paths and a named point of contact. Recovery from issues like term-time support demand is written down and tested, not assumed. We keep parent communications resilient, so a bad day stays a small day. Where Ofsted applies, the controls are documented so audits stay painless.
A clear, structured process from consultation to ongoing support.
We recommend the best tools for your situation, not the ones that pay us the highest commission. Your security comes first.
Technology alone is not enough. We train your people to recognise phishing, social engineering and other human-targeted attacks.
Every action, alert and remediation is logged and available in your compliance dashboard, making audits and insurance renewals painless.
Onboarding is methodical: we map parent communications, learn how headteachers use SIMS, and only then change anything. Mobile device security improves without a disruptive switchover.
Restores are tested on a schedule, not assumed, so even a bad day for schools stays recoverable. Arbor comes back in a known, documented order.
Because the build leans on multi-factor authentication and phishing-awareness training, mobile device security keeps performing when demand spikes. Safeguarding leads get consistent results instead of a setup that wobbles under pressure.
Controls for mobile device security are mapped to the DfE and documented as we go. Evidencing compliance for an audit then takes minutes, not frantic weeks.
We document the lot, from Google Workspace for Education and access rights through to recovery steps. Audits, insurer questions and staff handovers all stay calm as a result.
Backup and recovery that is tested, not assumed
Your data kept on UK infrastructure throughout
An IT roadmap for schools that you actually own
No lock-in, no jargon, just plain-English advice
Real hands-on experience across ParentPay and management information systems
Engineers who speak to business managers like people
A UK-based helpdesk that genuinely understands schools

Yes, where schools need it. Monitoring runs around the clock, and out-of-hours cover for mobile device security can be arranged so that a problem during MIS uptime does not wait until morning. We agree the level up front, so the response matches what your business genuinely requires.
Yes. We size mobile device security for schools rather than enterprise budgets, with predictable monthly costs and no lock-in. You pay for what you genuinely need to defend the work, and the roadmap is yours to see, so spend stays aligned with the value you are actually getting.
Yes. We map controls for mobile device security to the DfE and document them as part of the build, which is what auditors, insurers and larger clients increasingly expect from schools. The evidence stays current, so a compliance request becomes a quick export rather than a fortnight of scrambling.
We spend the first stretch learning ParentPay, parent communications and how headteachers work, documenting everything as we go. Only then do we change anything, in a planned sequence. For schools that means mobile device security improves without a disruptive switchover, and there is a written record nobody has to reverse-engineer later.
Recovery paths are written down and tested in advance, not assumed on the day. When issues like MIS uptime strike, we work to agreed recovery objectives, keep headteachers informed at every step, and bring Microsoft 365 Education and the management information systems behind it back online in a known, documented order.
Tickets are logged against contractual SLAs and reviewed every month, so response times are measured rather than promised. Business managers get named contacts and a clear escalation path, which means a mobile device security issue does not sit forgotten in a queue while safeguarding data quietly builds in the background.
Limited time offer - valid until 31/05/2026
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