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12 Jan, 2026
Tailored cyber security solutions for hospitality & hotels — from compliance and security to day-to-day support, all managed by UK-based experts.
Our security operations centre watches your environment around the clock, responding to alerts within minutes.
No jargon — we explain risks, incidents and recommendations in language your board and staff can understand.
Get the protection of a full security team without the six-figure salary bill — our managed services start from just a few pounds per user.
Because hotels and hospitality businesses handle sensitive work through SiteMinder, PCI DSS compliance and Cyber Essentials go hand in hand. For hotels and hospitality businesses, PCI DSS compliance has moved from a nice-to-have to a board-level concern. Our approach to PCI DSS compliance starts with your EPOS, then layers in the controls food-hygiene regulations expects. We lean on Cyber Essentials and endpoint detection and response, with booking and channel managers kept resilient and access controlled. Patch status, security posture and SiteMinder health are tracked and shared openly. You keep ownership of your data and your Lightspeed; we just make it work. Onboarding is unhurried, with time spent learning Mews before anything changes. Recovery from issues like PMS and EPOS uptime is written down and tested, not assumed.
A clear, structured process from consultation to ongoing support.
We start by understanding your business risks, then design security controls around them — not the other way around.
Cyber threats evolve daily. Our continuous monitoring and regular assessments ensure your defences keep pace with the threat landscape.
If the worst happens, our incident response team is on call to contain, investigate and remediate — minimising downtime and data loss.
A named UK team learns your booking and channel managers and the rhythm of seasonal scaling, then answers properly when operations directors call. No script-reading first line to fight through.
Spend is mapped to a roadmap you can see, so PCI DSS compliance investment matches where hotels and hospitality businesses are heading. There are no surprise charges for capacity nobody uses.
You deal with named people who already know your setup, not a rotating queue. Raising a PCI DSS compliance issue means a quick chat about SiteMinder, not a cold re-explanation.
Controls for PCI DSS compliance are mapped to Cyber Essentials and documented as we go. Evidencing compliance for an audit then takes minutes, not frantic weeks.
Monitoring catches the early signs of seasonal scaling before they spread, keeping ResDiary available through your busiest periods. Revenue managers are spared the avoidable mid-week outage.
Engineers who speak to duty managers like people
Your data kept on UK infrastructure throughout
Controls mapped and documented against the ICO
No lock-in, no jargon, just plain-English advice
An IT roadmap for hotels and hospitality businesses that you actually own
A UK company registered at Companies House (10907588)

That is exactly what the roadmap is for. We review PCI compliance and multi-site regularly, so PCI DSS compliance scales as your hotels and hospitality businesses take on more front-of-house teams, more clients and heavier demands, rather than becoming the bottleneck that holds the business back just as things start to take off.
We start by mapping EPOS and watching how general managers actually use SiteMinder day to day, then layer PCI DSS compliance on top without disruption. The aim is to certify the work you already do, keep your familiar tools, and avoid the cost and risk of an unnecessary rebuild.
No. Onboarding is deliberately unhurried: we learn SiteMinder and property management systems, document what we find, and change things in a planned sequence. Operations directors keep working throughout, and PCI DSS compliance improves quietly in the background rather than landing as a disruptive big-bang switchover.
Yes. We size PCI DSS compliance for hotels and hospitality businesses rather than enterprise budgets, with predictable monthly costs and no lock-in. You pay for what you genuinely need to defend the work, and the roadmap is yours to see, so spend stays aligned with the value you are actually getting.
We are a UK firm sized for hotels and hospitality businesses, so you get named engineers who learn your Opera PMS instead of a faceless queue. PCI DSS compliance is handled in plain English, costs are transparent, and you are never too small to matter, which is rarely true at the enterprise end of the market.
Tickets are logged against contractual SLAs and reviewed every month, so response times are measured rather than promised. Front-of-house teams get named contacts and a clear escalation path, which means a PCI DSS compliance issue does not sit forgotten in a queue while PMS and EPOS uptime quietly builds in the background.
Limited time offer - valid until 31/05/2026
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