- VoIP & Phone Systems
How to Set Up VoIP Call Recording for Business Compliance
18 Mar, 2026
From
£15
Per user, per monthEssentials Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
Your Local IT Support Company for Charities & Non-Profits
Tailored IT support solutions for charities & non-profits — from compliance and security to day-to-day support, all managed by UK-based experts.
Local & National
Onsite support across London and the South East, plus rapid remote assistance for businesses anywhere in the UK.
Personal Service
You get a dedicated account manager who learns your business, not a faceless call centre.
Fast Response
SLA-backed response times mean your issues are acknowledged and worked on promptly — every time.
Why Charities & Non-Profits Choose Cloudswitched
The charities sector faces unique technology challenges — from regulatory compliance and data protection to industry-specific software and remote working. Cloudswitched delivers IT support services designed specifically for charities & non-profits, combining deep technical expertise with an understanding of how your sector operates.
How it works for Charities businesses
A clear, structured process from consultation to ongoing support.
1
Genuine Relationship
We take time to understand your business, your team, and your technology. Our engineers know your setup inside out, so every interaction is efficient and informed.
2
Transparent Pricing
No hidden fees, no surprise invoices. Our per-user pricing covers everything from helpdesk calls to onsite visits on our higher-tier packages.
3
Proactive Approach
We do not wait for things to break. Continuous monitoring and scheduled maintenance prevent the majority of issues before they affect your day.
Your Local IT Support Company for Charities
Sector Expertise in Charities
Our engineers have hands-on experience supporting charities & non-profits businesses, so we understand your software, compliance requirements and daily workflows.
Compliance and Regulation
We help charities businesses meet industry regulations including GDPR, Cyber Essentials and sector-specific requirements — with documented evidence for auditors.
Minimal Disruption
We know that downtime costs charities businesses money and reputation. Our proactive approach prevents issues before they affect your team or clients.
Tailored Solutions for Charities
No cookie-cutter packages. We design IT solutions around the specific needs of your charities business, from specialist software support to secure remote access.
What You Get with Cloudswitched
Dedicated account manager who knows your business
Remote support with average resolution under 30 minutes
Onsite visits for hardware and infrastructure work
24/7 monitoring and proactive maintenance
Cyber security and data protection guidance
Vendor management for your software and hardware suppliers
Why Charities businesses choose us
Proven track record supporting charities & non-profits across the UK
UK-based engineers available during your working hours with guaranteed SLAs
Experience with industry-specific software and compliance requirements
Proactive monitoring that prevents issues before they impact your charities operations
Simple per-user pricing with no hidden fees or long-term lock-in
Free onboarding including full IT audit and documentation of your environment
IT Support Pricing
From
£30
Per user, per monthAssurance Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
- Remote Support
- Dedicated Account Manager
From
£50
Per user, per monthUltimate Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
- Remote Support
- Dedicated Account Manager
- Onsite Support
Frequently Asked Questions
Yes. We currently support a number of charities & non-profits businesses across the UK. Our engineers are familiar with the software, compliance requirements and operational needs specific to the charities sector.
We support a wide range of specialist applications used in the charities sector. During onboarding we document every application in your environment and ensure our team is trained on your critical systems.
We help implement the technical controls required by GDPR, Cyber Essentials and any sector-specific regulations. We also provide documented evidence packs that make audits and compliance reviews straightforward.
We run a structured onboarding that includes a full IT audit, documentation of your network and systems, installation of monitoring tools, and training for your team. Most charities businesses are fully onboarded within five to ten working days.
Absolutely. Our cloud-based tools and secure remote access solutions support charities staff wherever they work — at the office, at home or on the road.
Free On Boarding worth up to £2,000!
Limited time offer - valid until 31/05/2026
Let's Talk About Your IT
Tell us where you are based and what you need, and we will explain how Cloudswitched can help.
Submit your details and one of our friendly team members will be in touch shortly