Outsourced IT Support London for Charities & Non-Profits

Security for outsourced IT support is layered quietly behind the scenes: managed devices, controlled access and monitoring tied to the Charity Commission. Volunteer coordinators carry on with the work while the protection runs underneath, so you meet your obligations without the friction that makes people quietly work around the controls.

We are a UK firm sized for charities, so you get named engineers who learn your Raiser's Edge instead of a faceless queue. Outsourced IT support is handled in plain English, costs are transparent, and you are never too small to matter, which is rarely true at the enterprise end of the market.

Through measurement, not promises. Tickets are tracked against contractual SLAs, Microsoft 365 health and security posture are monitored, and you get a monthly review covering remote access and data security. For charities that turns outsourced IT support from a black box into something you can actually see and question.

Yes. We support charities day to day, so we already know Raiser's Edge, the rhythm of volunteer access, and what fundraising managers need from their systems. Outsourced IT support is set up around your existing workflow, with the Charity Commission accounted for from the start rather than bolted on as an afterthought once something has already gone wrong.