- Virtual CIO
How to Manage IT During Rapid Business Growth
15 Nov, 2025

£254.54 inc. VAT
AI-generated summary
If you’re already running HP Poly Trio Voice endpoints, this 1-year HP Poly Support is the sort of “sleep better at night” add-on that’s genuinely worth considering. For £211.99 ex-VAT, you’re basically buying a defined support window so you’re not stuck troubleshooting yourself or waiting on vague handovers when something breaks mid-call. It’s especially sensible for small offices, schools, or MSP-managed environments where downtime turns into real admin time fast—and where the Trio is being used as a daily meeting staple, not a rare desktop toy.
That said, I wouldn’t buy it blindly if the device is basically unused, still under a factory warranty you’d be comfortable leaning on, or you’ve got strong in-house comms support who can handle typical fixes. Also, support plans are only as good as the actual response you get—if your reseller/IT team has a history of delays with HP support, you may want to factor that in. Overall: good value for buyers who depend on the Trio working reliably day-to-day, less compelling if you’re cautious about ongoing support costs and don’t have much operational risk from downtime.

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