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Recovery Time Objective and Recovery Point Objective in plain English, then a backup and recovery plan actually designed to meet the numbers you agree on.
We explain RTO and RPO in terms that make sense for your business, not textbook definitions that leave you no clearer on what to actually do.
Once RTO and RPO are agreed, we design backup and recovery around them and periodically test that a restore actually meets the target.
Cloud backup is included as standard on our managed plans, with 24/7 monitoring keeping watch over the backups your RTO and RPO depend on.
Recovery Time Objective, or RTO, is how long your business can be without a system before the impact becomes serious — the maximum acceptable time between something failing and it being back up and running. Recovery Point Objective, or RPO, is how much data you can afford to lose, measured in time — the gap between your last good backup and the moment something went wrong. If your RPO is four hours, you can accept losing up to four hours of data; if it's fifteen minutes, you need backups running far more frequently than once overnight. Most businesses have never actually sat down and worked out either number. They assume "we have backups" is enough, without asking how long a restore would genuinely take or how much data sits between backup runs — and that gap is usually only discovered during an actual incident, which is the worst possible time to find out.
We work with UK SMEs to define realistic RTO and RPO figures for the systems that actually matter to the business — not every system needs the same target — and then design backup frequency, storage and recovery processes around meeting them. A customer database might need an RPO measured in minutes, while an archive of old project files can tolerate a much longer gap. Getting that distinction right is usually where the real value in RTO RPO planning sits, rather than applying one blanket standard to everything and paying for capability you don't need on the systems that matter least.
It's also worth being honest about where these figures usually come from when a business has never set them before: not from an engineer's technical preference, but from a straightforward conversation about money and reputation. What does an hour of downtime on the ordering system actually cost, in lost sales and staff time spent apologising to customers? What would it mean if a day's worth of invoices had to be re-entered from memory? Those answers, translated into hours and minutes, become your RTO and RPO — and once they exist in writing, they stop being guesswork and start being something we can actually design and test a backup plan against.
Defining RTO and RPO on a whiteboard is the easy part. The harder, more valuable part is designing backup frequency, storage location and recovery procedures that genuinely meet those numbers when it counts — and then proving it, rather than assuming it. We start by working through your systems one by one: what each one does, what happens to the business if it's unavailable, and how much data loss is genuinely tolerable for it.
An RTO of thirty minutes sounds reassuring until you check whether your backup infrastructure can actually restore a full server that quickly. We agree targets based on what's genuinely achievable with your current setup, or what it would cost to improve, rather than a number that looks good in a document but can't be met in practice.
Once RTO and RPO are agreed, backup frequency and storage are configured to match — more frequent backups and faster storage for systems with a tight RPO, a simpler schedule for systems that can tolerate more delay. This is where cloud backup, included as standard on our managed plans, does the actual work behind the plan.
A backup job completing successfully doesn't prove your RTO is achievable. We periodically test real restores and time them against the agreed target, so RTO and RPO stay evidence-based figures rather than aspirational ones nobody has actually checked.
The core elements of turning recovery objectives into a plan you can actually rely on.



Not every system deserves the same recovery objective. We set RTO and RPO per system, based on actual business impact, rather than applying one blanket target to everything and overpaying for capability where it isn't needed.
A number in a document proves nothing on its own. We test real restores against the agreed RTO, so you know the target is genuinely achievable before you ever need to rely on it.
From working out your numbers to a backup plan proven to meet them.
We review each system you run and what happens to the business if it's unavailable or data is lost.
We agree realistic RTO and RPO figures per system, based on actual impact rather than a generic standard.
Backup frequency, storage and recovery processes are configured to genuinely meet the agreed targets.
We periodically test real restores against your RTO and RPO, and revisit targets as the business changes.
We explain RTO and RPO in plain English, then actually design your backup and recovery around the numbers you agree — not the other way round, where a generic backup schedule gets labelled with recovery objectives after the fact.
Different systems get different targets. A customer database and an archive of old files don't deserve identical treatment, and we don't charge you for capability the less critical systems don't need.
We periodically test real restores, timed against your agreed RTO, so the figure in your plan reflects what actually happens, not an assumption nobody has verified.
Cloud backup, 24/7 monitoring and EDR endpoint protection are included as standard on our managed IT plans, from £20 per user per month, giving the infrastructure behind your RTO and RPO a solid foundation.
If your recovery objectives point towards a more demanding backup platform for servers or virtual machines specifically, our Veeam cloud backup service covers that in more detail, and our wider business continuity service can extend planning beyond backup alone.
We're based in the City of London with remote-first delivery UK-wide, and RTO and RPO reviews are revisited as your business changes, not set once and left untouched for years.

"We have backups" is not a recovery plan — it's an assumption. Without an actual RTO and RPO, nobody knows how long a restore genuinely takes or how much data would be lost in the gap between the incident and the last good backup, and both of those only become clear during a real incident, which is the worst possible time to discover the answer. RTO RPO explained properly means those numbers are agreed in advance, tested, and designed into your backup schedule — the difference between hoping recovery will be fast enough and actually knowing it will be, because it's been proven.
We treat RTO and RPO as numbers to be proven, not just written down. Here's what sets us apart.
RTO and RPO explained in terms that make sense for your business, not textbook jargon that leaves you no better informed.
We periodically test real restores against your agreed RTO, so the number in your plan is proven, not hoped for.
Different systems get different recovery objectives, so you're not paying for capability the least critical systems don't need.
Backup that supports your RTO and RPO is built into our managed plans as standard, not sold separately as an afterthought.
A clear, measurable service standard behind your recovery planning, not a vague best-effort promise.
A written RTO and RPO plan ready to produce for Cyber Essentials assessments and insurer questions.
Recovery objectives are reviewed as your business changes, not agreed once and forgotten for years.
Recovery planning sits alongside our wider managed IT support, so backup, security and network monitoring stay joined up.
A clear quote for recovery planning, with backup covered from £20 per user per month on our managed plans.
Wherever your business is based in the UK, the same principle applies: recovery objectives only mean something once they're tested against a real restore. We deliver RTO and RPO planning remotely for businesses across the UK, from our base in the City of London, with on-site support available in London for hardware-dependent recovery testing.
Most UK SMEs we work with have never actually calculated an RTO or RPO for any system — backup exists, but nobody has tested how long a full restore would genuinely take, or how much data would realistically be lost in the gap since the last backup ran.
Sector mix: we've worked through RTO and RPO planning with professional services firms holding sensitive client data, retailers dependent on point-of-sale systems, and growing SMEs preparing for a cyber insurance renewal or Cyber Essentials assessment.
Getting started: a free consultation is the first step, whether you want a full recovery objective review across every system or simply an honest explanation of what RTO and RPO mean for your business specifically.
We also revisit RTO and RPO periodically rather than treating it as a one-off exercise, since what's acceptable for a five-person business changes considerably as headcount, systems and client expectations grow.
Delivery model
RTO and RPO workshops, backup design and restore testing wherever you're based, with London on-site visits for hardware-dependent work.
rto rpo explained
Recovery Time Objective and Recovery Point Objective explained in plain English, then built into a tested backup and recovery plan.
business continuity solutions uk
RTO and RPO planning feeds directly into our wider business continuity solutions, covered in more detail on that page.
Got questions about RTO and RPO? We've answered the most common ones below. If you need more detail, get in touch.
RTO is how long you can be without a system before it seriously hurts the business. RPO is how much data, measured in time, you can afford to lose. Together they define what "good enough" recovery actually looks like.
No. A customer database might need an RPO measured in minutes, while an archive of old files can tolerate far more delay. We set targets per system based on actual business impact.
We periodically test real restores and time them against the agreed target, so RTO stays an evidence-based figure rather than an assumption nobody has checked.
Increasingly, yes. Cyber insurance renewals and Cyber Essentials assessments often ask for documented recovery objectives and evidence that backups have been tested against them.
It's typically included as part of a wider cloud backup or business continuity engagement, priced according to the number of systems reviewed. Ask for a free consultation and we'll scope it against your environment.
You're relying on assumption rather than evidence. We can start from scratch, reviewing your systems and current backup arrangements to set realistic targets from first principles.
At least annually, and after any significant change to your systems or business — recovery objectives that were acceptable at five staff often aren't acceptable at fifty.
Yes, we're happy to review existing backup arrangements from any provider and assess whether current RTO and RPO figures are realistic before recommending any changes.
Limited time offer — valid until 31/05/2026
We believe that communication is key to any successful partnership. Submit your details and one of our friendly team members will be in touch with you shortly.
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