- AI
AI for Customer Service Automation: What You Need to Know
20 Mar, 2026
Robust connectivity for mining, quarrying, and resource extraction operations.
We understand the specific connectivity needs and uptime requirements for mining businesses — ensuring you get the right broadband solution for your operations.
Bespoke broadband and leased line packages designed specifically for the mining sector, aligned with your bandwidth demands and budget.
Centrally located in the City of London, providing hands-on connectivity management and on-site installation support for mining firms.
Three tiers of business internet, each designed for different needs. We help you choose the right one based on your operations, not a sales quota.
Up to 80Mbps
Business broadband delivered over a single digital line — no traditional phone line required. Everything you need in one order, from one supplier, on one bill. Ideal for businesses that rely on cloud applications and need dependable, cost-effective connectivity.
Up to 1Gbps
Full fibre broadband delivered directly to your premises — no copper, no compromises. Significantly faster and more reliable than standard broadband, with symmetrical upload and download options. Built for businesses that depend on cloud services, video conferencing and large file transfers.
Up to 10Gbps
Your own private, dedicated internet connection — not shared with anyone. Guaranteed symmetrical speeds, industry-leading SLAs and the highest level of reliability available. The gold standard for businesses where connectivity is mission-critical and downtime is not an option.
Mining and resources companies operate in challenging environments where standard broadband is often unavailable. Remote quarries, processing sites, and offices all need reliable connectivity for safety systems, fleet management, and regulatory reporting.
Cloudswitched provides robust connectivity for UK mining and resources operations. We deliver broadband solutions for remote and challenging sites, keeping your safety systems, operational platforms, and regulatory reporting connected.
Durham provides an excellent environment for Mining businesses, offering a vibrant city. Durham is a UNESCO World Heritage city with a prestigious university and a growing modern economy. The city's economy is anchored by education, with Durham University being a major employer, alongside healthcare and professional services. The local economy encompasses education, professional services, healthcare, technology, tourism, hospitality, retail, creating a supportive marketplace for Mining organisations looking to grow.
Durham attracts Mining firms thanks to its strong commercial infrastructure and connectivity. Travel options include Approximately 2 hours 45 minutes by train from London King's Cross, Durham Tees Valley Airport is nearby. The city offers Mining businesses a credible address and proximity to key Mining & Resources markets.
Durham supports a broad-based economy spanning education, professional services, healthcare, technology, tourism, hospitality, retail. Mining firms operating here benefit from the commercial infrastructure and professional networks that have developed to serve this diverse business base.
We've partnered with Fidelity Group — an award-winning UK telecoms provider — to deliver enterprise-grade connectivity to businesses of all sizes. Their network infrastructure and our IT expertise means you get the best connection with the best support.
Specialist solutions including fixed wireless, 4G/5G, and satellite for quarries and extraction sites beyond standard broadband coverage.
Reliable connectivity for safety monitoring, environmental sensors, and emergency communication systems across your operations.
From the initial site survey through to installation, firewall configuration and ongoing monitoring, we handle every aspect of your mining business connectivity — so you can focus on running your operations, not troubleshooting broadband issues.
From initial enquiry to live connection, we handle everything so you can focus on running your business.
We assess your current setup, bandwidth needs, number of users and business-critical applications. We check what's available at your postcode and recommend the best-fit product — not the most expensive one.
We provide a clear, transparent quote with no hidden costs. Once approved, we place the order with Fidelity Group and manage the entire provisioning process — keeping you informed at every stage.
We coordinate the physical installation, configure your router and firewall, set up static IPs, integrate with your existing network and ensure everything is working before we consider the job done.
Once live, we proactively monitor your connection, handle any issues with the carrier on your behalf and provide ongoing technical support. You deal with us — one point of contact for everything.
Experience providing connectivity to remote quarries and mining sites across the UK
Ruggedised equipment designed for harsh industrial environments
Multiple technology options for sites without standard broadband infrastructure
Understanding of mining industry safety and environmental compliance requirements
Flexible deployment for sites with varying operational lifespans

IT company first, connectivity provider second. That's why your broadband actually works properly.
We configure your router, firewall and network properly — not just plug in a box and leave. Your connectivity is integrated with your entire IT infrastructure.
No dealing with call centres. You call us, and we deal with the carrier. One relationship, one phone call, one team that knows your business.
We recommend based on what you actually need — not what earns us the biggest commission. If SoGEA is enough, we'll say so. No upselling.
We monitor your connection and often know about issues before you do. When there's a problem, we're already on it — not waiting for you to call.
Through Fidelity Group, you get access to the same carrier-grade infrastructure used by large enterprises — at prices that work for SMBs.
We don't just install a line. We integrate it with your switches, Wi-Fi, VoIP and cloud services — making sure everything works together from day one.
Upgrading your connection? We plan the switchover carefully to minimise downtime, keeping the old line live until the new one is fully tested.
Already a Cloudswitched IT support client? Your connectivity slots straight into your existing support. Not yet? We can manage both together for maximum efficiency.
Need guaranteed uptime? We design failover solutions with backup connections that kick in automatically — so your business keeps running no matter what.
For Mining operations in Durham, reliable IT infrastructure is essential to daily business performance. The city offers solid connectivity and the digital foundations that modern Mining & Resources businesses require. Expert technology management helps local firms stay productive and secure.
Durham is a compact cathedral city dominated by its world-renowned university, which drives a knowledge-intensive economy spanning education, research, and technology. The city's UNESCO World Heritage Site status, encompassing the cathedral and castle, underpins a strong tourism sector. Durham's professional services and public sector employers benefit from excellent East Coast Main Line connections, placing London under three hours away.
Key industries: education, research and development, professional services, tourism, public sector, technology
Getting here: 2 hours 50 minutes by train from London King's Cross
City
Near Durham Cathedral, Durham Castle, Durham University
leased line for Mining & Resources
Dedicated leased line connectivity built for mining & resources businesses that depend on constant uptime and fast data transfer. Symmetrical speeds and SLA-backed guarantees come as standard.
internet connectivity for business Durham
Enterprise-grade internet connectivity designed for Durham organisations requiring high availability and fast throughput. We source the best circuits from leading UK carriers.
Got questions about business broadband and connectivity for mining businesses? We've answered the most common ones below.
Yes, we deploy complete IT infrastructure for remote sites including satellite and wireless connectivity, ruggedised networking equipment, CCTV, access control, and communications systems designed to operate reliably in harsh environmental conditions.
We implement network segmentation between IT and OT environments, deploy industrial firewalls, monitor SCADA traffic for anomalies, and ensure remote access to control systems is secured with multi-factor authentication and encrypted connections.
We deploy and maintain environmental monitoring infrastructure including sensor networks, data loggers, and automated reporting systems that meet Environment Agency requirements. We ensure continuous data collection with redundant connectivity and backup power.
We implement and maintain lone worker monitoring, gas detection alerting, emergency communication systems, and safety management platforms. We ensure these critical systems have redundant connectivity and power, with 24/7 monitoring to guarantee they're always operational.
Tell us about your business and we'll recommend the right broadband solution — no obligation, no pressure. We'll check what's available at your address and give you a clear, honest quote.
Whether you need a simple SoGEA line, full fibre to the premises or a dedicated leased line, our team is ready to find the right connection for your mining business and manage the entire process for you.
Submit your details and one of our friendly team members will be in touch with you shortly
Powered by industry-leading technologies including SolarWinds, Cloudflare, BitDefender, AWS, Microsoft Azure, and Cisco Meraki to deliver secure, scalable, and reliable IT solutions.