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Flexible communications that match the creative, collaborative way your agency works.
We understand the specific telephony requirements and communication workflows of creative agencies businesses — ensuring every handset, call flow and integration is tailored to how your team works.
Bespoke VoIP and phone system packages designed specifically for the creative agencies sector, aligned with your team size, call volumes and integration needs.
Centrally located in the City of London, providing hands-on VoIP deployment, network configuration and face-to-face support for creative agencies firms.
Three routes to modern business telephony. We recommend the right one based on how your team actually works — not what generates the biggest commission.
Full cloud phone system
A complete business phone system hosted in the cloud — no PBX hardware on your premises. Calls route through secure data centres with automatic failover, giving you enterprise-grade reliability with zero maintenance. Scales from 2 users to 2,000.
Calling inside Teams
Already using Microsoft Teams for chat and meetings? Add external calling directly inside Teams — one app for everything. Your team makes and receives calls from their existing Teams interface on desktop, mobile or IP handsets. No separate phone system needed.
IP connectivity for existing PBX
Already have a PBX you're happy with? SIP trunking connects it to the internet instead of traditional ISDN lines — slashing your call costs while adding disaster recovery and flexible call routing. Keep your existing investment, modernise the connection.
Creative agencies work in fluid, collaborative environments where rigid desk phone systems feel outdated. Your team needs communications that work from studio desks, meeting rooms, client offices, and home studios.
Cloudswitched provides modern VoIP and Teams Voice solutions for UK creative agencies. Our systems integrate with your existing tools, support flexible working, and present a polished image to clients without constraining your creative workflow.
Operating as a Creative Agencies business in Margate means being part of a thriving town. Margate is a revitalised seaside town in Kent that has become a cultural destination following the opening of Turner Contemporary. The town's creative revival has attracted artists, designers, and independent businesses to its Old Town, creating a vibrant alternative economy. The town hosts businesses across creative industries, tourism, hospitality, independent retail, arts, digital, providing Creative Agencies organisations with numerous collaboration opportunities and a strong local client base.
The appeal of Margate for Creative Agencies firms lies in its business-friendly environment and strategic location. Transport connections are a key factor: Approximately 80 minutes by high-speed Southeastern from St Pancras International, then Northern line to Bank. Creative Agencies businesses value the town's professional environment and access to a skilled local workforce.
Margate's economy features a healthy mix of sectors including creative industries, tourism, hospitality, independent retail, arts, digital. The Creative Agencies sector forms part of this economic landscape, with steady requirements for professional IT services and technology solutions to support business growth.
We've partnered with Fidelity Group — an award-winning UK hosted telephony provider — to deliver enterprise-grade VoIP solutions to businesses of all sizes. Their Horizon platform and our IT expertise means you get a phone system that's properly configured, integrated and supported.
Softphone and Teams Voice integration enabling creatives to take client calls from studio, home, or on location.
Professional call handling with branded greetings, direct dials for account managers, and seamless call transfers across the team.
From hosted VoIP and Microsoft Teams Voice to SIP trunking and CRM integration, we cover every aspect of business telephony — ensuring your creative agencies business communicates efficiently across every channel.
From first conversation to live phone system, we manage the entire process so the switch is seamless for your team.
We assess your current phone setup, call volumes, team structure and remote working requirements. We check your broadband is suitable for VoIP and recommend the right system — hosted VoIP, Teams Voice or SIP trunking.
We configure your entire phone system — call flows, auto-attendant menus, hunt groups, voicemail, user permissions and CRM integrations. We port your existing numbers so customers call the same number as before.
We pre-configure IP handsets, install softphone apps on laptops and mobiles, and provide hands-on training for your team. Everyone knows how to use the new system before we switch it on.
We manage the cutover to minimise disruption, monitor the system post-launch and provide ongoing technical support. Need a new user added, a call flow changed or a handset replaced? One call to us.
Understanding of creative agency working culture and communication patterns
Teams Voice integration for agencies using Microsoft 365
Softphone-first design minimising hardware clutter in creative studios
Sleek, minimal handset options for reception areas that complement your studio aesthetic
Flexible systems that adapt as your agency team grows and changes

IT company first, telecoms provider second. That's why your phone system actually integrates with everything else.
We configure QoS, firewalls, VLANs and network settings properly — not just plug in phones and hope for the best. Your voice quality is our responsibility.
Phone system, internet connection and IT support — all managed by one team. No finger-pointing between providers when something goes wrong.
We don't just tick a box — we properly integrate your phone system with your CRM so screen pops, call logging and click-to-dial actually work reliably.
If Microsoft Teams Voice is all you need, we won't upsell you a full hosted PBX. We recommend based on what fits your business, not our margin.
We assess your broadband, configure QoS and test call quality before go-live. If your connection isn't good enough for VoIP, we'll fix that first — we do connectivity too.
VoIP fraud is real — hackers can run up thousands in international call charges overnight. Our systems include fraud detection and call barring to protect your business.
We manage the entire porting process — coordinating with carriers, scheduling the switchover and ensuring zero downtime. Your customers won't notice a thing.
Softphone apps on every device mean your team can make and receive calls from their business number whether they're in the office, at home or on the road.
Adding a new user takes minutes, not weeks. No engineer visits, no hardware orders, no waiting. Your phone system grows as fast as your business does.
Creative Agencies businesses operating in Margate depend on properly configured technology systems to serve their clients effectively. The town's infrastructure supports modern cloud-first strategies that Creative & Design Agencies firms increasingly adopt. Managed IT services help Creative Agencies businesses in the area maintain operational efficiency and competitive advantage.
Margate is a revitalised seaside town in Kent that has become a cultural destination following the opening of Turner Contemporary. The town's creative revival has attracted artists, designers, and independent businesses to its Old Town, creating a vibrant alternative economy. Affordable workspace and a thriving arts scene continue to draw creative professionals from London.
Key industries: creative industries, tourism, hospitality, independent retail, arts, digital
Getting here: Approximately 80 minutes by high-speed Southeastern from St Pancras International, then Northern line to Bank
City
Near Turner Contemporary, Dreamland Margate, Margate Old Town
SIP trunking for Creative Agencies
Cost-effective SIP trunking services for creative agencies businesses looking to modernise their telephony without replacing existing hardware. Flexible channels and competitive call rates.
hosted PBX Margate
Hosted PBX solutions for Margate organisations that want a professional phone system without on-site hardware. Fully managed, scalable, and packed with advanced call-handling features.
Got questions about VoIP and phone systems for creative agencies businesses? We've answered the most common ones below.
Yes, we provide full support for Adobe Creative Cloud, Figma, Sketch, Affinity, and all major creative software. We handle licence management, installation, updates, troubleshooting, and integration with your project management and file storage systems.
We design storage solutions using high-speed NAS, cloud storage with local caching, and tiered archiving to keep active projects fast whilst archiving completed work cost-effectively. We also set up proper backup systems for irreplaceable creative assets.
Absolutely. We configure secure file sharing, real-time collaboration platforms, VPN access to studio resources, and cloud-based review and approval workflows so your team can work together seamlessly from anywhere.
We support both Mac and PC workstations, including GPU-intensive rendering setups, colour-calibrated display configurations, and Wacom tablets. Our team understands the specific hardware demands of creative production.
Tell us about your current phone setup and we'll recommend the right solution — no obligation, no pressure. We'll assess your network, map your call flows and give you a clear, honest quote.
Whether you need a hosted VoIP system, Microsoft Teams Voice or SIP trunking for your existing PBX, our team is ready to design the right solution and manage the entire migration for your creative agencies business.
Submit your details and one of our friendly team members will be in touch with you shortly
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