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VoIP & Phone Systems for Education & Training in Berkshire
Modern phone systems for schools that are affordable, flexible, and safeguarding-aware.
Education Expertise
We understand the specific telephony requirements and communication workflows of education businesses — ensuring every handset, call flow and integration is tailored to how your team works.
Tailored VoIP Packages
Bespoke VoIP and phone system packages designed specifically for the education sector, aligned with your team size, call volumes and integration needs.
London Based
Centrally located in the City of London, providing hands-on VoIP deployment, network configuration and face-to-face support for education firms.
Our VoIP solutions
Three routes to modern business telephony. We recommend the right one based on how your team actually works — not what generates the biggest commission.
Cloud Hosted
Hosted VoIP
Full cloud phone system
A complete business phone system hosted in the cloud — no PBX hardware on your premises. Calls route through secure data centres with automatic failover, giving you enterprise-grade reliability with zero maintenance. Scales from 2 users to 2,000.
- Auto-attendant, hunt groups & call queues
- Voicemail to email, call recording & analytics
- 200+ CRM integrations (Salesforce, HubSpot, etc.)
- Softphone app for mobile & desktop
Most Popular
Microsoft Teams Voice
Calling inside Teams
Already using Microsoft Teams for chat and meetings? Add external calling directly inside Teams — one app for everything. Your team makes and receives calls from their existing Teams interface on desktop, mobile or IP handsets. No separate phone system needed.
- External calls directly from Microsoft Teams
- 2,000 UK landline & mobile minutes included
- Single app — chat, video, meetings & phone
- Works on desktop, mobile & IP handsets
Keep Your PBX
SIP Trunking
IP connectivity for existing PBX
Already have a PBX you're happy with? SIP trunking connects it to the internet instead of traditional ISDN lines — slashing your call costs while adding disaster recovery and flexible call routing. Keep your existing investment, modernise the connection.
- Lower call costs than ISDN
- Built-in disaster recovery & call rerouting
- Keep your existing PBX hardware
- ISDN switch-off ready (2025 deadline)
Schools need reliable phone systems for parent contact, safeguarding referrals, and inter-departmental communication. Traditional school phone systems are expensive to maintain, difficult to reconfigure, and lack modern features like call recording and mobile access.
Cloudswitched provides cost-effective VoIP phone systems for UK schools and educational institutions. We deliver modern features including call recording, mobile access, and flexible routing at a fraction of the cost of traditional school telephone systems.
Education in Berkshire
As a county with strengths in technology, telecommunications, corporate headquarters, Berkshire offers education businesses a practical operating environment. Berkshire is home to the Thames Valley technology corridor, one of Europe's most significant tech clusters, with major operations from Microsoft, Oracle, and Vodafone based around Reading and Slough. The commercial diversity here encourages education firms seeking reliable IT infrastructure and local business networks.
Why Education Businesses Choose Berkshire
Education businesses choose Berkshire for its excellent connectivity and quality environment. 30 minutes by Elizabeth line from Liverpool Street to Reading station (fast service), making it accessible for education firms trading nationally. The proximity to Thames Valley Business Park, Windsor Castle enhances the professional setting.
Local Economy
Berkshire's economic activity spans technology, telecommunications, corporate headquarters and more. The education sector here continues to grow, supported by the county's active business community. Technology adoption across local businesses creates ongoing demand for education IT services.
Delivered in partnership with Fidelity Group
We've partnered with Fidelity Group — an award-winning UK hosted telephony provider — to deliver enterprise-grade VoIP solutions to businesses of all sizes. Their Horizon platform and our IT expertise means you get a phone system that's properly configured, integrated and supported.
Fraud Protection
Lifetime Warranty
24/7/365 Support
Our VoIP for Education
Safeguarding Support
Call recording for safeguarding documentation, priority routing for emergency calls, and reliable connectivity for social services and police contact.
Cost Reduction
Significant savings versus traditional school phone systems, with inclusive calls and no expensive maintenance contracts.
Complete Communication Solution
From hosted VoIP and Microsoft Teams Voice to SIP trunking and CRM integration, we cover every aspect of business telephony — ensuring your education business communicates efficiently across every channel.
Education businesses turn to us when
Their current IT provider doesn't understand safeguarding requirements or DfE Keeping Children Safe in Education guidance
Classroom technology breaks down frequently and teachers are losing valuable lesson time to IT issues
Their internet filtering doesn't meet DfE safeguarding standards and they're worried about an Ofsted finding
Student data in SIMS, Arbor, or Bromcom isn't properly secured and they're concerned about a data breach
They're moving to a new building or expanding and need someone to design and install the IT infrastructure
Their Wi-Fi can't handle a classroom full of student devices connecting simultaneously
They need Cyber Essentials certification to meet DfE digital standards but don't know where to start
They're a multi-academy trust wanting to standardise technology across all their schools
Remote and hybrid learning systems set up during the pandemic are unreliable and need professional improvement
How it works
From first conversation to live phone system, we manage the entire process so the switch is seamless for your team.
1
Discovery & Recommendation
We assess your current phone setup, call volumes, team structure and remote working requirements. We check your broadband is suitable for VoIP and recommend the right system — hosted VoIP, Teams Voice or SIP trunking.
2
Configuration & Number Porting
We configure your entire phone system — call flows, auto-attendant menus, hunt groups, voicemail, user permissions and CRM integrations. We port your existing numbers so customers call the same number as before.
3
Handset Setup & Training
We pre-configure IP handsets, install softphone apps on laptops and mobiles, and provide hands-on training for your team. Everyone knows how to use the new system before we switch it on.
4
Go-Live & Ongoing Support
We manage the cutover to minimise disruption, monitor the system post-launch and provide ongoing technical support. Need a new user added, a call flow changed or a handset replaced? One call to us.
Why choose Cloudswitched for education VoIP?
Experience supporting schools from primary to large secondary and multi-academy trusts
Call recording supporting safeguarding documentation requirements
Self-service portal for term-time and holiday greeting changes
DfE and Ofsted awareness in all system design recommendations
Budget-friendly pricing aligned with school financial year cycles
Why Cloudswitched for VoIP?
IT company first, telecoms provider second. That's why your phone system actually integrates with everything else.
IT company, not a telecoms reseller
We configure QoS, firewalls, VLANs and network settings properly — not just plug in phones and hope for the best. Your voice quality is our responsibility.
One point of contact
Phone system, internet connection and IT support — all managed by one team. No finger-pointing between providers when something goes wrong.
CRM integration done right
We don't just tick a box — we properly integrate your phone system with your CRM so screen pops, call logging and click-to-dial actually work reliably.
Right system, not the most expensive
If Microsoft Teams Voice is all you need, we won't upsell you a full hosted PBX. We recommend based on what fits your business, not our margin.
Network-first approach
We assess your broadband, configure QoS and test call quality before go-live. If your connection isn't good enough for VoIP, we'll fix that first — we do connectivity too.
Fraud protection included
VoIP fraud is real — hackers can run up thousands in international call charges overnight. Our systems include fraud detection and call barring to protect your business.
Seamless number porting
We manage the entire porting process — coordinating with carriers, scheduling the switchover and ensuring zero downtime. Your customers won't notice a thing.
Hybrid & remote ready
Softphone apps on every device mean your team can make and receive calls from their business number whether they're in the office, at home or on the road.
Scales instantly
Adding a new user takes minutes, not weeks. No engineer visits, no hardware orders, no waiting. Your phone system grows as fast as your business does.
Technology Infrastructure for Education in Berkshire
Berkshire offers education businesses solid digital infrastructure foundations. Fibre connectivity across the county supports the digitally driven requirements of education operations. Education firms here benefit from established connectivity options and growing bandwidth availability.
About Berkshire
Berkshire is home to the Thames Valley technology corridor, one of Europe's most significant tech clusters, with major operations from Microsoft, Oracle, and Vodafone based around Reading and Slough. The county combines world-class digital infrastructure with direct Elizabeth line and Great Western Railway connections to central London. Windsor and Maidenhead add tourism and hospitality to the economic mix.
Key industries: technology, telecommunications, corporate headquarters, professional services, logistics, hospitality
Getting here: 30 minutes by Elizabeth line from Liverpool Street to Reading station (fast service)
County
Berkshire
Near Thames Valley Business Park, Windsor Castle
Industry
Business Phone Systems for Education
business phone system for Education
Cloud phone systems tailored for education businesses. Improve client communication, reduce missed calls, and gain real-time analytics on call volumes and team performance.
Location
VoIP Phone Systems in Berkshire
VoIP phone system Berkshire
Feature-rich VoIP phone systems for Berkshire businesses looking to cut call costs and improve flexibility. Cloud-hosted with mobile apps, call recording, and auto-attendant included.
Frequently Asked Questions
Got questions about VoIP and phone systems for education businesses? We've answered the most common ones below.
Do you provide internet filtering that meets DfE safeguarding requirements?
Yes, we implement web filtering and monitoring systems that fully comply with DfE Keeping Children Safe in Education statutory guidance. Our solutions provide age-appropriate filtering, real-time monitoring alerts, and comprehensive reporting for designated safeguarding leads.
Can you support our learning management system and classroom technology?
Absolutely. We support all major learning platforms including Google Workspace for Education, Microsoft 365 Education, Moodle, Canvas, and Satchel One. We also manage interactive displays, student devices, and AV equipment across your learning spaces.
How do you handle student data security and GDPR compliance?
We implement strict access controls, encrypted storage, and secure backup for student management systems like SIMS, Arbor, and Bromcom. Our measures meet DfE data protection guidance and GDPR requirements for processing children's data, with regular audits and staff training.
Do you offer IT support during term time and holidays?
Yes, we provide responsive support during term time when your systems are under heaviest use, plus scheduled maintenance and upgrade work during school holidays. Our support covers teachers, admin staff, and IT coordinators with appropriate priority levels.
Free VoIP consultation for your education business!
Tell us about your current phone setup and we'll recommend the right solution — no obligation, no pressure. We'll assess your network, map your call flows and give you a clear, honest quote.
Upgrade your business phones today
Whether you need a hosted VoIP system, Microsoft Teams Voice or SIP trunking for your existing PBX, our team is ready to design the right solution and manage the entire migration for your education business.
What you'll get
- ✓ Current phone system audit
- ✓ Broadband & network assessment
- ✓ Call flow design & recommendation
- ✓ CRM integration plan
- ✓ Clear, itemised quote
Submit your details and one of our friendly team members will be in touch with you shortly