Hosted PBX Solutions in the UK for Finance & Banking

Cloud telephony designed around the communication demands of UK financial services firms.

No Hardware On-Site

Your phone system lives in the cloud, eliminating the cost and maintenance of on-premises PBX equipment entirely.

Enterprise Features

Auto-attendant, call recording, voicemail to email, call queues, and detailed analytics — all included as standard.

Instant Scalability

Add or remove extensions in minutes. Scale from ten users to a hundred without replacing any infrastructure.

Communication is at the heart of every financial services firm. When clients call, they expect prompt, professional responses. Yet many UK financial services firms are held back by ageing phone systems that drop calls, lack remote working flexibility, and cost a fortune to maintain.

Cloudswitched provides fully managed hosted PBX for UK financial services firms, delivering professional call routing, auto attendant, voicemail-to-email, and mobile extensions — all hosted in the cloud with no on-site equipment to maintain.

How it works for Finance businesses

A clear, structured process from consultation to ongoing support.

1

Personalised Configuration

Every business handles calls differently. We configure your hosted PBX to match your specific workflows — from reception handling to department routing and out-of-hours procedures.

2

Quality SIP Infrastructure

Our hosted PBX runs on resilient UK data centres with redundant SIP connectivity, ensuring high availability and consistent call quality.

3

Hands-On Support

When you need changes or have issues, you speak to knowledgeable engineers who understand your system — not a generic helpdesk reading scripts.

Hosted PBX Solutions in the UK for Finance

Cloud-Hosted Reliability

Your phone system runs in enterprise-grade UK data centres with 99.9% uptime, ensuring clients can always reach your financial services firm.

Auto Attendant

A professional IVR greets clients and routes calls to the right team, giving your financial services firm a polished image from the first ring.

Mobile Extension

Your advisers and relationship managers make and receive calls on their mobiles using the business number, staying connected between office, home, and field locations.

Enterprise Reliability

99.99% uptime SLA with automatic failover and redundant UK hosting ensures your business never misses a call due to platform issues.

Considering a hosted PBX for your UK business?

Hosted PBX Service Includes

Cloud-hosted PBX with enterprise features
UK number porting and new number provisioning
Auto-attendant and call queue configuration
IP handset supply and pre-configuration
Call recording and voicemail to email
Ongoing management and UK-based support

Why Finance businesses choose us

UK-based support team with hosted PBX deployment experience across financial services businesses

Zero on-premises hardware — your entire phone system managed in the cloud

Configuration tailored around the specific call flows of financial services firms

Transparent per-user pricing with no hidden charges or long-term lock-in

Free migration from your current phone system with number porting included

99.9% uptime SLA with automatic failover to keep your financial services firm connected

Hosted PBX Solutions in the UK for Finance

Hosted PBX Capabilities

Cloud telephony with every feature your business needs

01

Professional Call Handling

Auto-attendant greets callers with your branded message and routes them to the correct team or extension.

02

Call Recording

Record calls automatically for training, compliance, or dispute resolution with secure cloud storage.

03

Mobile Integration

Softphone apps let staff use their business extension on smartphones, maintaining professionalism when working remotely.

04

Time-Based Routing

Calls route differently during business hours, lunchtimes, and weekends — automatically and without manual intervention.

05

Detailed Analytics

Real-time and historical reporting on call volumes, peak times, missed calls, and individual user activity.

06

Hunt Groups

Ring multiple extensions simultaneously or sequentially to ensure incoming calls are always answered promptly.

Frequently Asked Questions

Most financial services deployments are completed within 5 to 10 working days, including number porting, handset configuration, and staff training.

Absolutely. Add or remove users in minutes without hardware changes. Hosted PBX scales from a small team of advisers and relationship managers to hundreds of extensions.

Calls automatically forward to mobile phones or an alternative number you specify, ensuring your financial services firm remains reachable.

Each user gets a desk phone or softphone, mobile app, voicemail-to-email, call recording, and access to all PBX features with no hidden extras.

Most hosted PBX deployments complete within 5-10 working days, including number porting, extension configuration, and staff training.

Technology Stack

Powered by industry-leading technologies including SolarWinds, Cloudflare, BitDefender, AWS, Microsoft Azure, and Cisco Meraki to deliver secure, scalable, and reliable IT solutions.

SolarWinds
Cloudflare
BitDefender
AWS
Hono
Opus
Office 365
Microsoft
Cisco Meraki
Microsoft Azure

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