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Unified communications connecting your depot, drivers, and customers.
We understand the specific telephony requirements and communication workflows of logistics businesses — ensuring every handset, call flow and integration is tailored to how your team works.
Bespoke VoIP and phone system packages designed specifically for the logistics sector, aligned with your team size, call volumes and integration needs.
Centrally located in the City of London, providing hands-on VoIP deployment, network configuration and face-to-face support for logistics firms.
Three routes to modern business telephony. We recommend the right one based on how your team actually works — not what generates the biggest commission.
Full cloud phone system
A complete business phone system hosted in the cloud — no PBX hardware on your premises. Calls route through secure data centres with automatic failover, giving you enterprise-grade reliability with zero maintenance. Scales from 2 users to 2,000.
Calling inside Teams
Already using Microsoft Teams for chat and meetings? Add external calling directly inside Teams — one app for everything. Your team makes and receives calls from their existing Teams interface on desktop, mobile or IP handsets. No separate phone system needed.
IP connectivity for existing PBX
Already have a PBX you're happy with? SIP trunking connects it to the internet instead of traditional ISDN lines — slashing your call costs while adding disaster recovery and flexible call routing. Keep your existing investment, modernise the connection.
Logistics companies need communications that work across dispatch offices, warehouses, and mobile drivers. Customers expect to reach you easily for delivery updates, and dispatchers need instant contact with drivers on the road.
Cloudswitched provides VoIP phone systems for UK logistics businesses. Our solutions unify your depot phones, dispatch operations, and driver communications into one professional system that keeps goods moving and customers informed.
The logistics landscape in Stirling reflects the city's notable commercial character. Stirling occupies a strategic position in central Scotland, historically guarding the main route between the Lowlands and the Highlands, and today serving as a gateway for business across the country. With established sectors in education, tourism, professional services, the area provides logistics firms with a reliable client base.
Logistics businesses choose Stirling for its excellent connectivity and quality environment. 5 hours by train from London Euston via Glasgow, or direct from London King's Cross via Edinburgh, making it accessible for logistics firms trading nationally. The proximity to Stirling Castle, Wallace Monument, Old Town enhances the professional setting.
Stirling's economic activity spans education, tourism, professional services and more. The logistics sector here continues to grow, supported by the city's active business community. Technology adoption across local businesses creates ongoing demand for logistics IT services.
We've partnered with Fidelity Group — an award-winning UK hosted telephony provider — to deliver enterprise-grade VoIP solutions to businesses of all sizes. Their Horizon platform and our IT expertise means you get a phone system that's properly configured, integrated and supported.
Desk phones and softphones for dispatch teams with direct lines, call recording, and quick-dial to driver mobile apps.
Professional call handling with queuing, IVR, and routing for delivery enquiries, collections, and account management.
From hosted VoIP and Microsoft Teams Voice to SIP trunking and CRM integration, we cover every aspect of business telephony — ensuring your logistics business communicates efficiently across every channel.
From first conversation to live phone system, we manage the entire process so the switch is seamless for your team.
We assess your current phone setup, call volumes, team structure and remote working requirements. We check your broadband is suitable for VoIP and recommend the right system — hosted VoIP, Teams Voice or SIP trunking.
We configure your entire phone system — call flows, auto-attendant menus, hunt groups, voicemail, user permissions and CRM integrations. We port your existing numbers so customers call the same number as before.
We pre-configure IP handsets, install softphone apps on laptops and mobiles, and provide hands-on training for your team. Everyone knows how to use the new system before we switch it on.
We manage the cutover to minimise disruption, monitor the system post-launch and provide ongoing technical support. Need a new user added, a call flow changed or a handset replaced? One call to us.
Experience supporting logistics operators from courier firms to national distributors
Multi-depot phone systems with free inter-site calling
Mobile apps connecting drivers to the company phone system
Call recording for dispatch instructions and customer dispute resolution
Scalable systems growing with your fleet and depot network

IT company first, telecoms provider second. That's why your phone system actually integrates with everything else.
We configure QoS, firewalls, VLANs and network settings properly — not just plug in phones and hope for the best. Your voice quality is our responsibility.
Phone system, internet connection and IT support — all managed by one team. No finger-pointing between providers when something goes wrong.
We don't just tick a box — we properly integrate your phone system with your CRM so screen pops, call logging and click-to-dial actually work reliably.
If Microsoft Teams Voice is all you need, we won't upsell you a full hosted PBX. We recommend based on what fits your business, not our margin.
We assess your broadband, configure QoS and test call quality before go-live. If your connection isn't good enough for VoIP, we'll fix that first — we do connectivity too.
VoIP fraud is real — hackers can run up thousands in international call charges overnight. Our systems include fraud detection and call barring to protect your business.
We manage the entire porting process — coordinating with carriers, scheduling the switchover and ensuring zero downtime. Your customers won't notice a thing.
Softphone apps on every device mean your team can make and receive calls from their business number whether they're in the office, at home or on the road.
Adding a new user takes minutes, not weeks. No engineer visits, no hardware orders, no waiting. Your phone system grows as fast as your business does.
Stirling offers logistics businesses solid digital infrastructure foundations. Fibre connectivity across the city supports the digitally driven requirements of logistics operations. Logistics firms here benefit from established connectivity options and growing bandwidth availability.
Stirling occupies a strategic position in central Scotland, historically guarding the main route between the Lowlands and the Highlands, and today serving as a gateway for business across the country. The University of Stirling drives a significant education and research economy, particularly in aquaculture, sport, and environmental sciences. The city's compact commercial centre supports professional services, tourism, and a growing digital economy benefiting from its excellent connectivity to both Edinburgh and Glasgow.
Key industries: education, tourism, professional services, aquaculture research, heritage, retail, public sector
Getting here: 5 hours by train from London Euston via Glasgow, or direct from London King's Cross via Edinburgh
City
Near Stirling Castle, Wallace Monument, Old Town
hosted PBX for Logistics
Hosted PBX systems configured specifically for logistics organisations. Scalable, fully managed, and loaded with features like call recording, voicemail-to-email, and hunt groups.
SIP trunking Stirling
Cost-effective SIP trunking services for Stirling businesses wanting to connect existing phone systems to the cloud. Reduce line rental costs and gain flexible capacity on demand.
Got questions about VoIP and phone systems for logistics businesses? We've answered the most common ones below.
Yes. We provide IT support for all major WMS platforms and logistics software, managing the servers, networks, and infrastructure they depend on. Our priority response SLAs during warehouse operating hours ensure your picking, packing, and dispatch operations are never waiting for IT support when fulfilment deadlines are at stake.
Absolutely. We design and install complete warehouse IT infrastructure including structured cabling, industrial Wi-Fi for scanners and mobile devices, server rooms, WMS hosting, RFID and barcode systems, and office IT. Every element is planned for the demands of a logistics environment, not adapted from standard office setups.
We provide centralised IT management across all your warehouse and office locations with consistent configurations, secure inter-site connectivity, and a single support team. We implement proper network segmentation for multi-client 3PL operations and ensure each site meets the same security and performance standards.
We manage the IT infrastructure that customs declaration software, freight forwarding platforms, and HMRC interfaces depend on. We ensure reliable connectivity, data accuracy, and system availability so your customs submissions process smoothly and your shipments clear the border without technology-related delays.
Tell us about your current phone setup and we'll recommend the right solution — no obligation, no pressure. We'll assess your network, map your call flows and give you a clear, honest quote.
Whether you need a hosted VoIP system, Microsoft Teams Voice or SIP trunking for your existing PBX, our team is ready to design the right solution and manage the entire migration for your logistics business.
Submit your details and one of our friendly team members will be in touch with you shortly
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