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VoIP & Phone Systems for SaaS & Technology Companies in Manchester
Cloud-native communications built for the way SaaS teams work.
SaaS & Tech Expertise
We understand the specific telephony requirements and communication workflows of saas & tech businesses — ensuring every handset, call flow and integration is tailored to how your team works.
Tailored VoIP Packages
Bespoke VoIP and phone system packages designed specifically for the saas & tech sector, aligned with your team size, call volumes and integration needs.
London Based
Centrally located in the City of London, providing hands-on VoIP deployment, network configuration and face-to-face support for saas & tech firms.
Our VoIP solutions
Three routes to modern business telephony. We recommend the right one based on how your team actually works — not what generates the biggest commission.
Cloud Hosted
Hosted VoIP
Full cloud phone system
A complete business phone system hosted in the cloud — no PBX hardware on your premises. Calls route through secure data centres with automatic failover, giving you enterprise-grade reliability with zero maintenance. Scales from 2 users to 2,000.
- Auto-attendant, hunt groups & call queues
- Voicemail to email, call recording & analytics
- 200+ CRM integrations (Salesforce, HubSpot, etc.)
- Softphone app for mobile & desktop
Most Popular
Microsoft Teams Voice
Calling inside Teams
Already using Microsoft Teams for chat and meetings? Add external calling directly inside Teams — one app for everything. Your team makes and receives calls from their existing Teams interface on desktop, mobile or IP handsets. No separate phone system needed.
- External calls directly from Microsoft Teams
- 2,000 UK landline & mobile minutes included
- Single app — chat, video, meetings & phone
- Works on desktop, mobile & IP handsets
Keep Your PBX
SIP Trunking
IP connectivity for existing PBX
Already have a PBX you're happy with? SIP trunking connects it to the internet instead of traditional ISDN lines — slashing your call costs while adding disaster recovery and flexible call routing. Keep your existing investment, modernise the connection.
- Lower call costs than ISDN
- Built-in disaster recovery & call rerouting
- Keep your existing PBX hardware
- ISDN switch-off ready (2025 deadline)
SaaS companies need phone systems that match their cloud-native culture. Traditional desk phones feel out of place, and rigid PBX systems cannot keep up with the rapid headcount changes and remote working patterns of technology businesses.
Cloudswitched provides modern VoIP and Teams Voice for UK SaaS companies. Our cloud-first systems integrate with your existing tools, scale instantly with your team, and deliver the professional communications your customers expect.
SaaS & Tech in Manchester
Manchester provides an excellent environment for SaaS & Tech businesses, offering a vibrant city. Manchester is the economic powerhouse of the North of England, with the largest city-region economy outside London. The city has world-class strengths in financial services, digital technology, creative industries, and life sciences. The local economy encompasses financial services, technology, media, creative industries, life sciences, professional services, hospitality, creating a supportive marketplace for SaaS & Tech organisations looking to grow.
Why SaaS & Tech Businesses Choose Manchester
Manchester attracts SaaS & Tech firms thanks to its strong commercial infrastructure and connectivity. Travel options include 2 hours 10 minutes by train from London Euston, Manchester Airport provides extensive domestic and international services. The city offers SaaS & Tech businesses a credible address and proximity to key SaaS & Technology Companies markets.
Local Economy
Manchester supports a broad-based economy spanning financial services, technology, media, creative industries, life sciences, professional services, hospitality. SaaS & Tech firms operating here benefit from the commercial infrastructure and professional networks that have developed to serve this diverse business base.
Delivered in partnership with Fidelity Group
We've partnered with Fidelity Group — an award-winning UK hosted telephony provider — to deliver enterprise-grade VoIP solutions to businesses of all sizes. Their Horizon platform and our IT expertise means you get a phone system that's properly configured, integrated and supported.
Fraud Protection
Lifetime Warranty
24/7/365 Support
Our VoIP for SaaS & Tech
Teams Voice Native
Make and receive calls directly in Microsoft Teams, combining voice, video, and chat in the platform your team already uses daily.
Instant Scaling
Add or remove users in minutes through a self-service portal, matching the pace of SaaS team growth and change.
Complete Communication Solution
From hosted VoIP and Microsoft Teams Voice to SIP trunking and CRM integration, we cover every aspect of business telephony — ensuring your saas & tech business communicates efficiently across every channel.
SaaS & Tech businesses turn to us when
Their current IT setup can't keep up with rapid scaling demands as customer numbers grow
They've experienced downtime that breached their SLA commitments to enterprise clients
Security vulnerabilities in their infrastructure are blocking SOC 2 certification
Their DevOps processes are manual and error-prone, slowing down deployment cycles
They need 24/7 monitoring but don't have the budget for an in-house NOC team
A failed deployment caused data loss and they need better disaster recovery
Their remote development team struggles with inconsistent environments and access issues
They're migrating from on-premise to cloud and need expert guidance
Investor due diligence flagged IT security gaps that need urgent remediation
How it works
From first conversation to live phone system, we manage the entire process so the switch is seamless for your team.
1
Discovery & Recommendation
We assess your current phone setup, call volumes, team structure and remote working requirements. We check your broadband is suitable for VoIP and recommend the right system — hosted VoIP, Teams Voice or SIP trunking.
2
Configuration & Number Porting
We configure your entire phone system — call flows, auto-attendant menus, hunt groups, voicemail, user permissions and CRM integrations. We port your existing numbers so customers call the same number as before.
3
Handset Setup & Training
We pre-configure IP handsets, install softphone apps on laptops and mobiles, and provide hands-on training for your team. Everyone knows how to use the new system before we switch it on.
4
Go-Live & Ongoing Support
We manage the cutover to minimise disruption, monitor the system post-launch and provide ongoing technical support. Need a new user added, a call flow changed or a handset replaced? One call to us.
Why choose Cloudswitched for saas & tech VoIP?
Cloud-native phone systems matching SaaS company culture and workflows
Teams Voice integration eliminating the need for separate phone hardware
Instant user provisioning via self-service portal
API and SIP trunking for technology platform integration
Experience supporting SaaS companies from seed stage to established businesses
Why Cloudswitched for VoIP?
IT company first, telecoms provider second. That's why your phone system actually integrates with everything else.
IT company, not a telecoms reseller
We configure QoS, firewalls, VLANs and network settings properly — not just plug in phones and hope for the best. Your voice quality is our responsibility.
One point of contact
Phone system, internet connection and IT support — all managed by one team. No finger-pointing between providers when something goes wrong.
CRM integration done right
We don't just tick a box — we properly integrate your phone system with your CRM so screen pops, call logging and click-to-dial actually work reliably.
Right system, not the most expensive
If Microsoft Teams Voice is all you need, we won't upsell you a full hosted PBX. We recommend based on what fits your business, not our margin.
Network-first approach
We assess your broadband, configure QoS and test call quality before go-live. If your connection isn't good enough for VoIP, we'll fix that first — we do connectivity too.
Fraud protection included
VoIP fraud is real — hackers can run up thousands in international call charges overnight. Our systems include fraud detection and call barring to protect your business.
Seamless number porting
We manage the entire porting process — coordinating with carriers, scheduling the switchover and ensuring zero downtime. Your customers won't notice a thing.
Hybrid & remote ready
Softphone apps on every device mean your team can make and receive calls from their business number whether they're in the office, at home or on the road.
Scales instantly
Adding a new user takes minutes, not weeks. No engineer visits, no hardware orders, no waiting. Your phone system grows as fast as your business does.
Technology Infrastructure for SaaS & Tech in Manchester
For SaaS & Tech operations in Manchester, reliable IT infrastructure is essential to daily business performance. The city offers solid connectivity and the digital foundations that modern SaaS & Technology Companies businesses require. Expert technology management helps local firms stay productive and secure.
About Manchester
Manchester is the economic capital of the North of England, with a thriving economy driven by financial services, technology, media, and the creative industries. MediaCityUK in Salford Quays houses the BBC and ITV operations, while Spinningfields serves as the city's premier financial and professional services district. The city attracts more foreign direct investment than any UK city outside London, supported by world-class universities and a rapidly growing digital sector.
Key industries: financial services, media and broadcasting, technology, creative industries, professional services, life sciences
Getting here: 2 hours 5 minutes by train from London Euston
City
Manchester
Near MediaCityUK, Manchester Central Convention Complex
Industry
Cloud Telephony for SaaS & Technology
cloud telephony for SaaS & Technology
Cloud telephony solutions designed for the saas & technology industry. Enable flexible working, integrate with your existing software, and never miss an important call again.
Location
Business Phone Systems in Manchester
business phone system Manchester
Modern business phone systems for companies across Manchester, featuring HD voice, video calling, and seamless CRM integration. Upgrade from legacy PBX to the cloud with zero disruption.
Frequently Asked Questions
Got questions about VoIP and phone systems for saas & tech businesses? We've answered the most common ones below.
Can you help us achieve SOC 2 certification?
Yes, we help SaaS companies implement the technical controls, monitoring, and documentation required for SOC 2 Type II certification. We'll assess your current infrastructure, identify gaps, and build a roadmap to compliance that satisfies auditor requirements.
How do you support cloud-native infrastructure on AWS or Azure?
We provide full cloud infrastructure management including architecture design, cost optimisation, auto-scaling configuration, CI/CD pipeline setup, and 24/7 monitoring. We work with AWS, Azure, and GCP to ensure your platform runs efficiently and reliably.
What happens if our platform goes down outside business hours?
Our 24/7 monitoring and incident response team will detect issues before your customers do. We maintain runbooks for your specific platform and can initiate failover procedures, roll back deployments, and restore services with minimal downtime.
Can you help secure our multi-tenant SaaS platform?
Absolutely. We implement network segmentation, encryption at rest and in transit, API security hardening, penetration testing, and tenant isolation controls to protect your customers' data and meet enterprise security requirements.
Free VoIP consultation for your saas & tech business!
Tell us about your current phone setup and we'll recommend the right solution — no obligation, no pressure. We'll assess your network, map your call flows and give you a clear, honest quote.
Upgrade your business phones today
Whether you need a hosted VoIP system, Microsoft Teams Voice or SIP trunking for your existing PBX, our team is ready to design the right solution and manage the entire migration for your saas & tech business.
What you'll get
- ✓ Current phone system audit
- ✓ Broadband & network assessment
- ✓ Call flow design & recommendation
- ✓ CRM integration plan
- ✓ Clear, itemised quote
Submit your details and one of our friendly team members will be in touch with you shortly