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How to Use Microsoft Planner to Manage Projects

How to Use Microsoft Planner to Manage Projects

Project management is one of those areas where UK businesses often find themselves caught between two extremes. At one end, dedicated project management tools like Microsoft Project, Asana, or Monday.com offer comprehensive functionality but come with significant cost, complexity, and a steep learning curve that most small teams never climb. At the other end, many businesses default to managing projects through email threads, shared spreadsheets, and informal conversations — an approach that works for simple tasks but collapses spectacularly when projects become even moderately complex.

Microsoft Planner sits in the sweet spot between these extremes. Included at no additional cost in most Microsoft 365 Business and Enterprise subscriptions, Planner provides a visual, intuitive project management tool that is powerful enough for real-world project coordination yet simple enough that any employee can start using it productively within minutes. For UK SMEs already invested in the Microsoft 365 ecosystem, Planner represents one of the most underutilised tools in their existing subscription — delivering genuine productivity improvements at zero incremental cost.

This guide explains how to set up and use Microsoft Planner effectively, covering everything from basic board creation to advanced features such as label categorisation, checklist management, timeline views, and integration with Microsoft Teams. Whether you are managing an office relocation, an IT infrastructure upgrade, a marketing campaign, or any other multi-person project, Planner can bring structure, visibility, and accountability to the process.

67%
of Microsoft 365 subscribers have never opened Planner
£0
Additional cost — included in Microsoft 365 Business plans
35%
Average improvement in task completion rates with Planner
5 min
Time to create your first plan and start assigning tasks

Getting Started: Creating Your First Plan

Microsoft Planner is accessible through the Microsoft 365 web portal, the Planner mobile app, and — most conveniently — directly within Microsoft Teams. Every plan in Planner is associated with a Microsoft 365 Group, which means creating a plan also creates a shared mailbox, SharePoint document library, and OneNote notebook for the project. This integration is one of Planner's strongest features, as it ensures all project-related resources are automatically grouped together.

To create a new plan, navigate to tasks.office.com or open the Planner app within Microsoft Teams. Click "New Plan" and give it a descriptive name — for example, "Birmingham Office Relocation Q1 2026" or "Website Redesign Project." Choose whether the plan should be public (visible to everyone in your organisation) or private (visible only to members you specifically invite). For most project management scenarios, private plans are appropriate to avoid cluttering other people's views with irrelevant information.

Once created, you will see an empty board view with a single column called "To do." This is your starting point for organising the project. The board view in Planner follows the Kanban methodology — tasks are represented as cards that move through columns (called "buckets") as they progress from inception to completion. The visual nature of this approach makes it immediately obvious what needs to be done, what is in progress, who is responsible for each task, and where bottlenecks are forming.

Planner vs Microsoft Project: Which Do You Need?

Microsoft Planner is designed for task management and lightweight project coordination. It excels when projects involve multiple team members working on parallel tasks with clear deadlines and assignments. Microsoft Project, by contrast, is a full-featured project management tool designed for complex projects with dependencies, resource levelling, critical path analysis, and Gantt chart scheduling. For most UK SMEs, Planner provides more than enough capability. Reserve Microsoft Project for large, complex projects with significant interdependencies — such as major IT infrastructure deployments or building construction projects where precise scheduling is critical.

Organising Tasks with Buckets

Buckets are the columns on your Planner board, and they provide the primary organisational structure for your project. The default "To do" bucket is just a starting point — you should create additional buckets that reflect the natural workflow or structure of your project.

For a workflow-based approach, create buckets representing the stages of your process: "Backlog," "To Do," "In Progress," "Review," and "Complete." Tasks move from left to right as they progress through each stage. This approach works well for ongoing operational processes such as content creation, client onboarding, or support ticket management.

For a project-based approach, create buckets representing the major phases or workstreams of your project: "Planning," "Design," "Build," "Testing," and "Launch." This approach works well for discrete projects with a defined start and end date, such as an office move, a system migration, or a marketing campaign launch.

For a team-based approach, create buckets for each team or department involved: "IT Team," "Facilities," "HR," "Communications." This approach works well for cross-functional projects where different teams have distinct responsibilities and you want to see at a glance what each team is working on.

Good Bucket Structures

  • Workflow: Backlog → To Do → In Progress → Done
  • Phase: Planning → Design → Build → Test → Launch
  • Priority: Critical → High → Medium → Low
  • Workstream: IT → Facilities → HR → Comms
  • Sprint: Week 1 → Week 2 → Week 3 → Week 4

Common Bucket Mistakes

  • Too many buckets — more than 8 becomes unreadable
  • Vague names: "Stuff" or "Misc" or "Other"
  • Mixing organisational approaches in one plan
  • Single bucket with all tasks piled together
  • Buckets per person instead of per workstream

Creating and Assigning Tasks

Each card on your Planner board represents a single task. Tasks should be specific, actionable, and small enough to be completed by a single person within a reasonable timeframe — typically a few hours to a few days. Vague tasks like "Sort out the IT" are unhelpful; specific tasks like "Order 15 Dell Latitude 5540 laptops from XMA" are actionable and measurable.

When creating a task, assign it to the person responsible for its completion. Planner supports assigning a task to multiple people, but use this sparingly — shared accountability often becomes no accountability. It is better to assign one primary owner and use the comments feature to involve others. Set a due date to create urgency and enable the timeline view to show upcoming deadlines.

Use the task description field to provide context, instructions, and any reference information the assignee needs. Attach relevant documents directly to the task card — because Planner is integrated with SharePoint, you can attach files stored in your project's document library without duplicating them. Add a checklist of sub-steps within the task to break down complex activities and track incremental progress.

Labels provide an additional layer of categorisation. Planner offers six colour-coded labels per plan, and you can rename them to suit your project. Common label schemes include priority levels (Critical, High, Medium, Low), task types (Planning, Execution, Review), or departments (IT, Finance, HR, Operations). Labels appear as coloured strips on the task card, making it easy to scan the board and identify tasks by category.

Task Element Purpose Best Practice
Task Name Identifies the work to be done Start with a verb — "Order," "Configure," "Review"
Assignment Identifies who is responsible One primary owner per task
Due Date Creates deadline and enables timeline view Set realistic dates; review weekly
Checklist Breaks down complex tasks into sub-steps 3-8 items per checklist; keep granular
Labels Categorises tasks visually Define labels at project start; use consistently
Attachments Links relevant files and documents Use SharePoint links rather than uploading copies
Comments Communication about the task Use for updates and questions; keep discussion here not in email

Using Charts and Analytics

Planner includes built-in charts that provide a visual summary of your project's status. The Charts view shows the number of tasks in each status (not started, in progress, completed, late), the distribution of tasks across buckets, tasks by assignee, and tasks by priority. These charts update in real time as tasks are modified, giving you an always-current snapshot of project health without requiring manual reporting.

The Charts view is particularly useful for project meetings and status updates. Rather than compiling a separate status report, simply share your screen and walk through the charts. Everyone can see at a glance how many tasks are on track, how many are overdue, which team members are carrying the heaviest load, and which areas of the project need attention.

For more detailed reporting, you can export Planner data to Microsoft Excel using the "Export to Excel" function. This creates a spreadsheet containing all task data — names, assignments, dates, statuses, and checklists — which you can then analyse, filter, pivot, and chart using Excel's powerful data analysis tools. This is useful for creating formal project reports, tracking trends over time, and performing workload analysis.

Not Started
14 tasks
In Progress
20 tasks
Completed
32 tasks
Overdue
6 tasks

Integrating Planner with Microsoft Teams

The most effective way to use Microsoft Planner in a UK business is through its integration with Microsoft Teams. By adding a Planner tab to a Teams channel, you embed the project board directly into the communication space where your team is already working. This eliminates the need to switch between applications and ensures that project tasks are visible in the context of the team's daily conversations.

To add Planner to a Teams channel, navigate to the channel, click the "+" button to add a new tab, select "Tasks by Planner and To Do," and either create a new plan or link an existing one. The full Planner board is now accessible directly within Teams. Team members can view tasks, update statuses, add comments, and mark tasks as complete without ever leaving the Teams interface.

This integration also enables Planner notifications within Teams. When a task is assigned to you, when a due date approaches, or when someone comments on one of your tasks, you receive a notification in your Teams activity feed. This keeps everyone informed and accountable without relying on separate notification systems or email alerts.

For businesses using the new Microsoft Planner (which merged the previous Planner and To Do into a unified experience), personal tasks and team project tasks now appear in a single view. Employees can see their individual to-do list alongside their assignments from team plans, creating a comprehensive personal task dashboard that prevents items from falling through the cracks.

User Adoption — Teams Integration85%
User Adoption — Web App Only35%
User Adoption — Mobile App55%

Power Automate: Supercharging Planner with Automation

Microsoft Power Automate (formerly Flow) can extend Planner's capabilities significantly by automating routine actions. Useful automations for Planner include automatically creating tasks from form submissions (useful for intake processes), sending reminder emails when due dates approach, posting a Teams message when a task is marked complete, escalating overdue tasks to a manager, and creating weekly status summary emails from plan data.

These automations reduce the manual overhead of project management and ensure that nothing falls through the cracks. For example, a Power Automate flow that sends a daily digest of overdue tasks to the project manager ensures that late items are flagged immediately, without anyone needing to manually check the board each morning. Similarly, an automation that creates a Planner task whenever a specific form is submitted can streamline request intake processes — for IT support requests, facilities maintenance, or content approval workflows.

Power Automate templates for common Planner scenarios are available in the Microsoft template gallery, making it straightforward to set up useful automations even without technical expertise. For more complex workflows, Power Automate's visual designer allows you to build sophisticated multi-step automations with conditional logic, loops, and integrations with external services.

Want to Get More from Microsoft 365?

Cloudswitched helps UK businesses unlock the full potential of their Microsoft 365 subscription — from Planner and Teams to SharePoint, Power Automate, and beyond. Let us show your team how to work smarter with the tools you already have.

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Tags:Microsoft PlannerProject ManagementMicrosoft 365
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