HP Poly Custom 1 Year Addon Poly PrivateConnect Video Capacity Lic per concurrent call Subs Term 1 license(s) 1 year(s)

Product Overview

AI-generated summary

If you already have HP Poly PrivateConnect and you’ve hit your concurrent call limit, this kind of “capacity add-on” is exactly the boring, practical fix that stops performance hiccups mid-call. At £628.26 ex-VAT for a one-year top-up, it’s reasonable *if* you can clearly point to peak-demand days (training sessions, support ramps, onboarding spikes) where you’d otherwise throttle users or start turning people away. It’s not the sort of add-on you buy “just in case” — value depends on utilisation, not on theoretical capacity.

I’d recommend this for organisations that run predictable calling patterns and need reliability more than experimentation (contact centres, internal comms hubs, managed services teams supporting multiple customers). If your call volumes are sporadic or you’re still deciding on call strategy, you might be better off reviewing your current licences and usage first, because one extra year can be wasted if you don’t actually use the additional concurrent slots. Also, make sure procurement is clear on what it covers (per concurrent call capacity for PrivateConnect) so you don’t end up paying for headroom you won’t notice until it’s too late.